I have called both PayPal and PayPal prepaid customer. The call always ends with 'we will escalate this issue as high priority and you will get a call back within 1-2 business days.'. It depends on how quickly both parties respond to. The time it takes us to decide the outcome can vary. Add any relevant information for escalating the dispute and click Submit. Click Escalate to PayPal at the bottom of the page. Click View next to the dispute you want to escalate. ![]() NETSPEND is a joke, wish PayPal didn’t skimp and hired some app developers that care about user experience. I have called PayPal and the prepaid customer service numbers 2-3times per week since sept 30. Here's how to escalate a dispute: Go to your Resolution Center. NETSPEND has no intention of updating this or fixing it in any way. prepaid activation fees and equipment purchases: Visa Mastercard Discover American Express PayPal Apple Pay Verizon prepaid refill card. I’ve also seen a similar comment from over 3 years ago. The fact that this card is not integrated into the PayPal platform in the same way as the PayPal cash card is a huge let down. This alone would lead me to a different choice of card. This app would be 90% better if it was updated to include Face ID or at the very minimum remember my email. When logging into your account it seems like it redirects you to PayPal’s website, not only does this seem like a very insecure way or setting up the app but it also forces you to enter all of your information every time you need to check your balance, because of this redirection the app also takes forever to load. ![]() A chargeback is the subsequent process initiated by the issuing bank if the dispute cannot be resolved between the customer. The app would be awesome but is by far the lease developed app I’ve used in the last decade. A dispute is the initial step where a cardholder contests a transaction, typically due to issues such as unauthorized charges, product not received, or dissatisfaction with the product or service.
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